TERMS & CONDITIONS

Effective Date: [Insert Date]
Website: www.murendi.co.za
Company Name: Murendi Properties and Building Supplies

1. Introduction

These Terms & Conditions govern your use of our website and the purchase of construction and building supplies from Murendi Properties and Building Supplies. By accessing or purchasing from our site, you agree to these terms.

2. Eligibility

  • You must be at least 18 years old to place an order.

  • Orders on behalf of businesses or contractors must be placed by authorised personnel.

3. Products & Availability

  • Product descriptions, images, and specifications (e.g., cement grade, roofing sizes) are for reference purposes only.

  • Stock availability may vary depending on supplier deliveries.

  • We reserve the right to discontinue or substitute building materials without prior notice.

4. Pricing & Payment

  • All prices are in South African Rand (ZAR) and include VAT unless otherwise stated.

  • Prices are subject to change without notice due to market fluctuations in building material costs.

  • Full payment is required before processing orders.

  • We accept EFT, debit/credit card, and approved online payment platforms.

5. Ordering Process

  • Orders are confirmed only after payment clearance.

  • For bulk orders, we may request additional lead time for procurement.

  • You will receive an email confirmation with delivery or collection details.

6. Delivery

  • We deliver nationwide in South Africa.

  • Heavy or bulk materials may require special delivery arrangements and additional fees.

  • Delivery times depend on stock availability and location.

  • Risk of loss passes to you upon delivery or collection.

7. Returns & Refunds

In line with the Consumer Protection Act (CPA):

  • Unused and unopened products can be returned within 7 business days at your cost.

  • Custom-cut or special-order materials (e.g., pre-cut timber, mixed cement) are non-returnable unless defective.

  • Defective goods can be returned within 6 months for replacement, repair, or refund.

  • Refunds will be processed once goods are inspected and approved.

8. Warranties

  • Products are covered by manufacturer warranties where applicable.

  • We do not offer extended warranties beyond the manufacturer’s guarantee.

9. Limitation of Liability

Murendi Properties and Building Supplies is not liable for indirect or consequential damages arising from product use. Our maximum liability is limited to the order value.

10. Privacy

We protect your data according to our Privacy Policy and South African privacy laws (POPIA).

11. Intellectual Property

All website content, including images of building supplies, product descriptions, and logos, is the property of Murendi Properties and Building Supplies. You may not reproduce or distribute any content without written consent.

12. Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes will be handled in South African courts.

13. Contact Information

Murendi Properties and Building Supplies
Email: admin@murendi.co.za
Phone: 015 962 1550
Address: 658 P West, Mphephu Drive, Thohoyandou, 0950
Website: www.murendi.co.za