PRIVACY POLICY

Effective Date: [Insert Date]
Website: www.murendi.co.za
Company Name: Murendi Properties and Building Supplies

1. Introduction

Murendi Properties and Building Supplies respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you browse our website, purchase construction or building supplies, or communicate with us.

By using our website, you agree to the terms outlined here. If you do not agree, please discontinue use of our site.

2. Information We Collect

We may collect the following information:

  • Personal Details: Name, surname, contact details (email, phone number), billing and delivery addresses.

  • Order Information: Purchase history, preferred products (e.g., cement, bricks, roofing materials), and delivery requirements.

  • Payment Details: Banking or card information processed securely through our payment gateways.

  • Account Information: Login credentials if you register an account.

  • Technical Information: IP address, browser type, device details, and browsing activity.

  • Voluntary Information: Reviews, survey responses, or enquiries submitted via our website.

3. How We Collect Your Information

We collect information when:

  • You register for an account or checkout as a guest.

  • You purchase building supplies through our online store.

  • You request quotes for bulk orders.

  • You contact our customer service team.

  • You interact with our website via cookies and tracking tools.

4. How We Use Your Information

Your information may be used to:

  • Process and deliver orders, including bulk or special construction material orders.

  • Arrange delivery through our logistics and courier partners.

  • Communicate with you about your orders, invoices, or construction product updates.

  • Offer tailored promotions on building supplies relevant to your purchase history.

  • Improve our product range and website functionality.

  • Detect and prevent fraud or misuse of our website.

  • Comply with legal requirements.

5. Disclosure of Information

We may share your details with:

  • Delivery Providers: Couriers and freight companies delivering heavy construction materials.

  • Payment Processors: Secure payment gateways and banking institutions.

  • Service Providers: IT support, hosting companies, and marketing agencies assisting with our operations.

  • Legal Authorities: Where required by law or regulation.

We will never sell or rent your personal data to third parties.

6. Your Rights Under POPIA

You may:

  • Request access to your stored personal information.

  • Ask for corrections or deletion of your data.

  • Withdraw marketing consent at any time.

  • Lodge a complaint with the South African Information Regulator.

7. Cookies

Our site uses cookies to:

  • Track items in your cart.

  • Remember your login for faster checkout.

  • Analyse site traffic to improve product selection and delivery services.

You can disable cookies in your browser, but this may affect online ordering functions.

8. Data Security

We use secure payment systems and data encryption to protect your personal and financial details. While we take all reasonable measures, no online system is 100% secure.

9. Retention of Information

We will keep your information for as long as necessary to:

  • Fulfil orders.

  • Meet legal requirements.

  • Resolve disputes and enforce agreements.

10. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be posted on www.murendi.co.za.

11. Contact Us

Murendi Properties and Building Supplies
Email: admin@murendi.co.za
Phone: 015 962 1550
Address: 658 P West, Mphephu Drive, Thohoyandou, 0950
Website: www.murendi.co.za